July put more of the store in your hand. You can now count, restock, and record shrink in one inventory session, set shelf locations for every item, and work through price changes and tag printing faster from the handheld.

Count, restock, and record shrink in one session

Updating inventory one item at a time eats up a shift. Inventory sessions let your team work an aisle in one go, and a manager can check the numbers before they change.

• Choose a mode: Count replaces on-hand with what you counted, Shrink subtracts spoiled or damaged items, and Restock adds what you put on the shelf.

• Scan or search items, enter quantities, and see cost as you go.

• Commit right away, or submit for review so a manager approves the changes in Back Office first.

Where to find it: the handheld › Inventory › Start Session · Run your first inventory session →

On the handheld

• Know where every item lives. Add an aisle, section, and shelf to any product from the new Locations tab, or from the product page in Back Office. Add a shelf location on the handheld → Add one in Back Office →

• Do four jobs from Bulk Actions. Scan a run of items to print tags, change prices, edit details, or assign shelf locations as you walk the store. Print tags from Bulk Actions →

• Print tags from a cleaner queue. Dismiss tags you don't need, cancel a big print job, and filter the queue by aisle to print in walking order.

• See vendor items the same way as in Back Office on a product's details.

• Tiles your role can't use are locked, and a quick message explains why when someone taps one. See what each role can do →

At the register

• Split a payment across gift cards. Shoppers can pay with more than one gift card in a single order. Redeem a gift card →

• Refund manufacturer coupons when the original order used one. Process a refund →

• Manager approval comes first when pausing an order, before the cashier picks a reason.

• Tare stays honest. The register won't accept a tare heavier than what's on the scale. Manage tare containers →

• Spot a scale problem fast. The scale shows as disconnected when it stops responding.

• The customer-facing screen restarts itself after 10 orders without a tap, so it stays responsive.

Fixes

• The register no longer freezes for a few seconds at a time.

• Food orders no longer submit twice.

• Offers apply to $0 food items, and basket offers on $0 items no longer cause a crash.

• eWIC payments go through more reliably when the processor sends an unexpected response.

• Receipts show the right tax labels.

Questions about any of these? Reach out to your Vori team.